We have set out below genuine written testimonials from our customers showing that by following our company's principles of offering integrity with great value they become our best advocates.
Im so happy with my Parasol. It is far superior to any parasols Ive had before, even from well known brands. The materials and finish are first class and I would recommend the items from the company to anyone. Not only do they have excellent products, the customer service is first class. I really enjoyed doing business from this company and will definitely be buying from them again. (May 2016)
Just wanted to say thankyou for the delivery of the garden furniture we ordered at the end of last month. It was delivered while we were out and the delivery driver placed it safely out of site as we requested. All present and correct very pleased with the quality. Thank you. (August 2015)
Just wanted to say how pleased we all were with the seats. They are lovely and so well made. And they arrived in time for us to have them in place for our Remembrance Service. (November 2014)
Just to say thank you for the two lovely benches. I bought a memorial bench from you about 5 years and have purchased the same benches (but smaller) for a public place. Delivery and communications great and phone info very helpful too. If needed I will certainly shop with you again. (May 2014)
Miss S. Gurney
Hi. Just to say that I've just taken delivery of one of your lovely Lutyens benches and matching cushions. Promptly delivered, beautifully packed and protected, and a delight to behold when unpacked. Excellent quality of construction; very satisfied with the value. Thanks very much indeed. (April 2014)
Mr C. Short
The bench is fabulous quality and I love it. (January 2014)
Hi there! Please accept a GREAT BIG THANK YOU for a wonderful bench and plaque! WOW! Your delivery man came at 06:40am yesterday before it got light (well you did say an early delivery!) and he brought the most lovely piece of furniture ever. I really felt for him as he must have been up in the tiny hours to have got to us so early and evidently had a long way to go still... We are now looking at your brochure and getting tempted...! Many thanks again. We are glad we chose Cyan. (November 2013)
Mrs. E. Anker
We have taken delivery this morning of the beautiful bench and planters, and just wanted to say thank you. It has been a pleasure to deal with you, you have been so helpful and accommodating and we are so very pleased with the quality and attention to detail of the items ordered. Thank you again
I just wanted to drop you a quick line to say that I have been massively impressed by the efficiency and customer service that your company has shown in handling my order, arranging and executing delivery. The staff I talked to on the phone about arranging delivery were all well-organised and went the extra mile to be helpful and fit in with my schedule. They provided clear instructions on the delivery note which were then properly followed. The staff who made the delivery were courteous and efficient. Altogether it was a real pleasure dealing with your company. Very different from the experience I have had with other companies, and an indication of what customer service can look like when it is done properly. (October 2013)
Mrs. A. Chapple
Many thanks for your speedy reply. I am a very satisfied customer having a dining table and 8 beautiful chairs and will be going for the steamers soon. The quality is superb best regards (September 2013)
Mr. R. Charnock
I am just writing to you to say how great the benches are, we have just got back from the camp that Ben helped out with and where the benches were brought for and they have been well used. You have done us proud and we are very grateful, they will be a great tribute for years to come. So once again we would like to thank you, Iain (August 2013)
Mr. Iain Houghton
Many thanks for speedy service and supply of a quality product coupled with excellent value.(August 2013)
Mr. L. Merrifield
Beautiful, good quality, very well made & smooth. Great size, from first email to delivery a great transaction, my mother in law whom the memorial bench was ordered for as a gift, said when the driver carried it in himself and helped my father in law put it in position, it can't be very heavy with the way the driver handled the bench. Later on after her examining the product called me back to say, I can't believe how easily the driver carried that bench it is chunky and quite heavy. Lots of praise for the guy and they are over the moon with the gift we bought them. I am so happy that I stuck with your company, as so many con people nowadays. Thank you so much, something as important as a memorial for her Son would not ever be easy, but CYAN done it with pride. Thanks again!!!! (August 2013)
Mrs. H. Merrylees
I would have no problem buying from you again, or recommending you to anybody else. (July 2013)
Mr. Chris Hartup
We would just like to thank you for your courteous and efficient service. We were unable to extend our new teak table when delivered but within a few days you sent a delivery man who was polite and charming and a new table, which in the end was not needed as he found the problem on the original table and rectified it! (May 2013)
Mrs C. Gallagher
The quality is good and I'd be pushed to find the same standard elsewhere!
I am so delighted with the table and chairs. The quality is excellent - good sturdy teak. The delivery was so swift too and your delivery man was very efficient, polite and friendly. Thank you! (May 2013)
I would recommend your company, as you have excellent customer service skills, which is quite rare these days, and very efficient, even down to your delivery man. My bench is lovely, beautifully engraved, and very nicely made, hope this can be added to your website as you are a company that deserves recognition,and i hope to buy again from you in the future. (March 2013)
Thanks for delivery of bench which arrived safely this morning. Very pleased with quality and your help. (Jan 2013)
Thank you very much for this mornings delivery, they must have been very quiet, as even the dog did not bark! and we were fast asleep. Excellent quality teak and lovely chairs, thanks again. (Jan 2013)
Just to confirm that the chair and table arrived safely on Saturday morning,
and they are really lovely: solid and attractive. Many thanks (April 2012)
Its not often that i put pen to paper (so to speak) but i have to place on record the excellent service your delivery driver provided when delivering our new garden furniture. His offer to put together the furniture initially did not sink in, had i heard right, but then he repeated it with a genuine keenness i accepted and he did an excellent job, a level of service beyond expectations is rare but not in this case. Many Thanks (April 2012)
Thank you so much for excellent service. we bought two of your chairs about ten years ago and finally got round to buying lounger cushions for them last week. They arrived promptly and look great. All we need now is the weather to use them. Many thanks (April 2012)
Just to say that our order was delivered by Marik a couple of hours ago. He arrived during a heavy hail storm. All the garden furniture appears to be in good order and just is what we need. Now looking forward to having some good weather to put it all into use!!!!! Many thanks (April 2012)
We have been really pleased with the furniture that we picked up from you a month or so ago and we have been sending a number of our B&B customers in your direction - who have admired it. It makes our other garden furniture look like junk in comparison. (July 2011)
Just to say thank you for rescheduling our delivery last night. We are delighted with the quality of the furniture and glad you were able to find time to deliver as planned. (July 2011)
We received our order last Monday and are really pleased with the items. Thanks to all those involved in making it such an easy transaction, from online ordering through to delivery arrangements. (July 2011)
Got delivery yesterday. WOW! Its solid. Its nice and weighty. Looks fantastic. Feels sooooo smooth. Worth the wait. I wish you and your company and the producers all the very best. Thank you. (June 2011)
Goods received and are an absolute delight, I think so and more importantly my wife has said so. My grateful thanks to you. (June 2011)
Just a note to say we received our order yesterday and are absolutely delighted with it. It was a real bonus getting home from work and finding the table had been put up for me. I'll certainly be recommended you to friends and family (May 2011)
Just to say whether it was convenient for you but the speed and delivery of your excellent seat tested at 8am this morning after it was delivered in good order at 7am was most impressive. Looking forward to spring and sitting in the garden.
The Balmoral Bench was delivered last week and we are thrilled with it. Excellent quality and value. We will spread the good news. Thank you.
I must say that I am very impressed with the quality of your garden furniture, and in the limited sun we have had to date in Wiltshire. Well done and keep planting those teak trees, they only take 200 years to grow!
D. Poulton - Wiltshire Wildlife Trust
I confirm receipt of the two Teak Armchairs and would like to express my thanks for such a prompt delivery - most impressive!! No doubt if I had needed them within 48 hours of ordering they would have been out of stock!!!! - but many thanks for your efficient service.
Can't thank you enough for getting my order of a Steamer Chair to me in time for my husbands birthday. It arrived last night so was perfect timing. He was thrilled with it. I am grateful for your excellent service and will hopefully use your company again for future purchases.
I thought I would write and tell you how pleased I am with your product. Very good value and it arrived in perfect order with instructions that served admirably.
Just a quick message to say a huge "thank you". Everything about our transaction with you was superb, from the initial enquiry, to the delivery of the amazing furniture and the subsequent enquiry by my husband (which you sorted out immediately)!! Please say a big thanks to the delivery driver who was so helpful, pleasant and careful with the items. We cannot praise you enough and will be recommending you at every opportunity.
Many thanks for wonderful bench - we are SO PLEASED that we went for the carved inscription. I am arranging for a photo with a few students at/on the bench and will send it to you with a "What a wonderful Company to deal with" letter. Thanks again.
Just wanted to say many thanks for great product and service for the last two purchases I made from you. Although I didn't make it down to collect you were a pleasure to do business with.
My order for a Banana Bench was delivered on Friday evening of last week. The delivery driver was extremely efficient, helpful and courteous. Not only did he do credit for himself, but also for your company. Please convey to him our sincere thanks for the manner in which he managed the delivery. His actions would cause us to have no hesitation in recommending your company to friends and colleagues.
I wanted to say thank you for the lovely bench in memory of R.W. Davies that you delivered to Newport for us. We are delighted with it and also were very pleased to have had it delivered in the expected time! Thank you again.
I received a Teak Sun Lounger from yourselves on 14/05/08. I am very pleased with the lounger quality and quickness of delivery. Although it came in the evening I was very pleased that your delivery men were good enough to deliver, so saving me more time off work. Although they had been stuck in football traffic, and had trouble finding me (a usual problem), they were very polite and helpful. Thank you and please pass-on my thanks to your transport manager.